Effective: April 2026

Privacy Policy

How Createify collects, processes, and protects personal and commercial data across our creator marketplace.

Introduction

Createify is an ad creative production platform and marketplace operated by Gononet Technologies LLC, based in New York, United States. This Privacy Policy outlines our practices regarding the collection, utilization, processing, and protection of personal and commercial data when you access our software and marketplace services.

Information We Collect

We collect information necessary to operate commercial creative workflows:

Account & Identity: Name, business email address, login credentials, and role (brand or creator).
Creator Profiles & Showcases: Bio, skills, content categories, equipment details, and video portfolio uploads.
Brand Workspace Context: Brand memory data, product links, visual assets, creative briefs, and script inputs.
Communications & Production Threads: Chat messages, brief feedback, revision notes, and delivery attachments.
Technical & Telemetry Data: IP addresses, browser specifications, session cookies, and interface interactions.

How We Use Information

Your information is utilized solely to facilitate creative production and maintain platform integrity:

To match brand campaign briefs with qualified commercial creators.
To power AI-assisted brief formulation and hook angle generation.
To manage milestone delivery workflows and production status updates.
To authenticate accounts, prevent fraud, and verify creator marketplace readiness.
To provide customer support and service-related notifications.

Payment Processing & Financial Security

Financial transactions on Createify are processed through certified third-party payment processors, including Stripe (Stripe Checkout and Stripe Connect). Createify does not store or process raw credit card numbers or sensitive banking account details on our servers. All transactions are governed by the security and privacy policies of the payment processor.

Information Sharing & Third Parties

We do not sell, rent, or monetize your personal or commercial data. Information is shared only under specific circumstances:

Project Collaboration: Campaign details and deliverables are shared between assigned clients and creators.
Infrastructure Providers: Secure cloud hosting, database management, video streaming, and email delivery providers.
Legal Requirements: When mandated by applicable law, court order, or governmental authority.

Media Storage & Data Retention

We retain creative master files, portfolio samples, and project history for as long as your account remains active or as required to fulfill commercial license records and legal compliance obligations.

Cookies & Session Management

Createify utilizes necessary session cookies and analytics tools to authenticate user workspaces, maintain state, and evaluate platform reliability and performance. You can manage cookie preferences via your browser settings.

Data Security Standards

We employ industry-standard administrative, technical, and physical safeguards—including encrypted data transmission (HTTPS/TLS) and restricted database access—to protect your account and media assets against unauthorized access or alteration.

Your Privacy Rights & Data Requests

Depending on your location, you may have statutory rights regarding your personal data, including the right to access, rectify, export, or request deletion of your information.

To submit a privacy inquiry or data request, contact our team at support@createify.ai.

International Data Transfers

Createify operates from the United States with global cloud infrastructure. By using the platform, international users acknowledge that data may be transferred to and processed within the United States.

Policy Updates

We may periodically update this Privacy Policy to reflect platform enhancements or regulatory changes. The updated revision date will be reflected at the top of this page.

Contact & Privacy Inquiries

For questions or requests concerning this Privacy Policy, contact:

Gononet Technologies LLC

Email: support@createify.ai

Location: New York, United States